All inquiries
Live Chat
Send us a direct message on Instagram Messenger and we’ll respond as soon as possible during business hours.
Typical reply time: 15 minutes (Mon–Fri, 9am–5pm AEST)
Email Support
Prefer email?
You can reach us anytime at: info@profoundormus.com
We reply quickly — usually within 1 hour during business hours.
What We Can Help With
• Product questions
• How to use Profound Monatomic Gold Ormus
• Order updates or tracking
• Shipping inquiries
• Ritual guidance & best practices
Whatever you need, we’re here to make your experience smooth and supportive.